Digi28 believes the best entertainment comes from smart control. We provide tools, guidance, and support so every member can enjoy a healthy and balanced gaming experience.
For digi28, responsible gaming is more than a licensing requirement — it is a core value we stand firmly behind. We understand that gambling is a form of entertainment, and like all entertainment, it should be enjoyed within healthy and controlled boundaries.
Many play to unwind, have fun, or simply test their luck wisely. But sometimes, without realising it, a gaming habit can turn into something more serious. That's where digi28 steps in — not to punish, but to help you stay in full control of your gaming experience.
We provide a range of self-control tools accessible directly within your account, with no need to contact anyone first. Deposit limits, time limits, forced breaks, cool-off, and full self-exclusion — all available free of charge to every digi28 member.
All these control tools are available directly in your digi28 account dashboard — free of charge and can be activated at any time.
Set the maximum amount you can deposit within a daily or weekly period. Once the limit is reached, the system automatically blocks further deposits until the period resets. This is the most effective way to keep your spending in check.
Set a daily limit on your gaming session time. When the limit is approaching, the platform will send you a reminder. This feature helps you maintain a healthy balance between entertainment and daily life.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, or 7 days. During this time, your account will be blocked from all wagering activity — giving you space to step back and think with a clearer head.
If you feel you need to stop for a longer period — one month, three months, six months or more — the self-exclusion option is available. Your account will be fully suspended and you will not receive any marketing communications.
View your complete history of gaming activity, deposits, and withdrawals in one easy-to-read dashboard. Identify your own gaming patterns and make more informed decisions.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, the system automatically blocks you from continuing to wager — protecting you when emotions may be overriding rational judgement.
All self-control tools are easily accessible without needing to contact customer support. Just follow these simple steps:
Access the platform via the digi28.app website or the digi28 mobile app. Make sure you are using the correct account credentials.
Click the profile icon at the top right, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
You will see a full list of self-control tools. Choose what suits you — deposit limits, time limits, cool-off, or self-exclusion.
Enter your desired limit value or select an appropriate duration. Click "Confirm" and the setting will take effect immediately (or after the security waiting period for limit increases).
All your active settings are displayed in the responsible gaming dashboard. You can check the status, remaining limits, and activity history at any time.
The questions below can help you assess whether your gaming habits are within a healthy range. Answer honestly — there are no right or wrong answers, this is purely for your own well-being.
If you need assistance related to responsible gaming, the digi28 team is ready to help through multiple channels.
The fastest way to reach us. Our support agents are available around the clock, including for responsible gaming queries.
Submit inquiries or control tool requests by email to our dedicated team. Response within 24 business hours.
Access control tools directly from your account dashboard — no need to contact anyone, fast and completely confidential.
For more serious cases, we encourage you to seek help from professional counsellors in Malaysia who offer free and confidential services.
Join digi28 today and enjoy a safe, controlled, and truly enjoyable gaming experience. All control tools are available for free from the moment you register.