Digi28 is committed to protecting the privacy and security of every member's personal data. This document transparently explains how we collect, use, and safeguard your information.
Updated: 1 January 2026Privacy is more than a document — it is a core value we practise in every aspect of digi28 operations every day.
All data transmitted between your device and digi28 servers is protected by 256-bit SSL encryption — the same industry standard used by leading financial institutions worldwide.
Member personal data is stored on servers protected with strict access controls. Only authorised staff may access member data, and every access is logged for audit purposes.
Digi28 has never sold, rented, or given members' personal data to any third party for marketing purposes, and will never do so without the explicit consent of the member concerned.
You have the full right to access, correct, or request deletion of your personal data at any time. Contact our support team and your request will be processed within the stipulated timeframe.
Don't want to receive marketing communications? You can unsubscribe at any time via the link provided in every email or by contacting the digi28 support team directly.
The digi28 Privacy Policy is built to strict international data protection standards. We continuously update our data protection practices to ensure compliance with the latest regulations.
This Privacy Policy ("Policy") is published by digi28 and applies to all users of the digi28 platform, including the digi28.app website and the digi28 mobile app. This document describes the types of personal data we collect, the purposes of collection, how it is handled, and your rights as the data owner.
Digi28 takes our responsibility to your privacy seriously. We operate according to strict data protection principles and only collect information that is genuinely necessary to deliver a quality service to you.
This Policy applies to all information you provide during registration, while using the platform, when communicating with our support team, as well as information collected automatically while you browse the digi28 platform.
Digi28 collects your personal data through several different methods depending on how you interact with our platform. Below is a summary of the data we collect:
| Data Categories | Example Information | Collection Methods |
|---|---|---|
| Identity | Full name, date of birth, identification card number | Registration form / KYC |
| Contact | Phone number, email address | Registration form |
| Financial | Bank account details, transaction records | Deposit / withdrawal process |
| Technical | IP address, device type, web browser, approximate location | Automatically collected during use |
| Behaviour | Game records, betting history, in-platform activity | Automatically collected during use |
| Communication | Live chat history, support emails, feedback | Interactions with the support team |
The personal data we collect is used solely for legitimate, clearly stated purposes. The following are the primary purposes for which digi28 uses your data:
Digi28 does not sell your personal data to anyone. However, in the course of operating the platform, we may share your data with selected third parties in the following situations:
All third parties that receive your data are bound by strict data protection agreements and are only permitted to use your data for specified purposes.
The digi28 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions properly. The following are the types of cookies we use:
You can manage cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the digi28 platform.
Digi28 retains your personal data for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable law. The following are general data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised using approved procedures.
As a digi28 member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You may request a copy of the personal data we hold about you at any time.
You may request correction of inaccurate or incomplete data.
You may request deletion of your data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer.
You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, please contact the digi28 support team. We will process your request within 30 working days of receipt.
Digi28 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
The digi28 platform may contain links or references to third-party websites or services in certain contexts. It is important that you understand:
Digi28 reserves the right to modify this Privacy Policy from time to time to reflect changes in business practices, technological requirements, or new legal regulations. When significant changes occur:
Your continued use of the digi28 platform after any Privacy Policy changes take effect constitutes your acceptance of the updated policy. If you do not agree with the changes, please contact us to close your account.
If you have any questions, concerns, or wish to exercise your data protection rights, please contact the digi28 Data Protection Officer through the following channels:
All privacy and data protection requests are taken seriously and processed within 30 working days. For more complex cases, we will notify you of any additional time required.
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